Terms of Service

1. Agreement to Terms

By accessing or using the AstuCore.ai website (astucore.ai) or engaging AstuCore.ai for services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our website or services.

AstuCore.ai ("AstuCore," "we," "us," or "our") is a Texas-based AI consulting company located at 843 S Cherry Lane, Fort Worth, Texas 76108.

2. Services

AstuCore provides AI consulting and implementation services including, but not limited to: AI voice agents, missed call follow-up automation, SEO automation, website management, business process automation, and systems integration.

Specific services, deliverables, pricing, and terms for each engagement are set forth in a separate service agreement or statement of work signed by both parties. These Terms apply to all engagements in addition to any such separate agreements.

3. Month-to-Month Services

Unless otherwise agreed in writing, all AstuCore services are provided on a month-to-month basis with no long-term contracts. Either party may cancel with 30 days' written notice. No cancellation fees apply.

4. Payment Terms

• Fees are billed monthly in advance on the first day of each service month.
• Payment is due within 15 days of invoice.
• Services may be suspended for accounts more than 30 days past due.
• All fees are non-refundable except as required by law or expressly stated in a service agreement.
• We reserve the right to adjust pricing with 30 days' written notice.

5. Client Responsibilities

You agree to:

• Provide accurate and complete information about your business necessary for us to deliver services.
• Review and approve AI scripts, content, and configurations before they go live.
• Notify us promptly of any issues, errors, or changes to your business that may affect the services.
• Ensure you have the legal right to use any phone numbers, content, or systems you provide to us.
• Comply with all applicable laws in your use of our services, including laws governing telemarketing, recording, and data privacy.

6. Acceptable Use

You agree not to use AstuCore services to:

• Violate any applicable law or regulation
• Engage in deceptive, fraudulent, or misleading practices
• Harass, spam, or contact individuals without proper consent
• Infringe on any third party's intellectual property rights
• Transmit malicious code or attempt to interfere with our systems

We reserve the right to terminate services immediately for material violations of these acceptable use standards.

7. Intellectual Property

AstuCore retains ownership of all proprietary systems, methodologies, tools, and software we develop. Upon full payment, you receive a non-exclusive license to use deliverables created specifically for your business for your internal business purposes.

You retain ownership of your business data, content, and any pre-existing intellectual property you provide to us. You grant AstuCore a limited license to use such materials solely to provide the contracted services.

8. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared in connection with the services. This obligation survives termination of the service relationship for 3 years.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that our services will meet your specific business outcomes, increase revenue, or achieve particular search rankings. AI systems operate probabilistically and results will vary.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ASTUCORE'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ASTUCORE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

IN NO EVENT SHALL ASTUCORE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST REVENUE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify, defend, and hold harmless AstuCore and its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any content or information you provide to us.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or our services shall be resolved by binding arbitration in Tarrant County, Texas, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will notify active clients of material changes via email. Continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.

14. Contact